politics Australia
NDIS complaints backlog remains above 13,000 cases
15,000complaints
The NDIS Quality and Safeguards Commission had more than 15,000 open complaints in March.
The NDIS Quality and Safeguards Commission is facing criticism over delays in handling complaints about abuse, neglect and fraud. Freedom of Information data showed more than 15,000 open complaints in March, while the commission said the backlog had since fallen to just under 13,000.
1 sourceabc.net.auUpdated
Claims
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- 15,000complaints
The NDIS Quality and Safeguards Commission had more than 15,000 open complaints in March.
“The NDIS Commission had more than 15,000 open complaints as of March”
- 13,000complaints
The commission said it had just under 13,000 open complaints at the time of publication.
“was now sitting at just under 13,000 open complaints”
- 25,000complaints
The commission had more than 25,000 open complaints in January 2025.
“down from a high of more than 25,000 open complaints in January 2025”