Australian aged-care providers introduce fees for extra services
Daily fee for a free-to-air television in a resident’s room
Aged-care providers in Australia are introducing charges for services such as in-room televisions, hot breakfasts, drinks and activities under the federal government’s Higher Everyday Living Fees scheme. Uniting is reviewing its package, while Opal is rolling it out across its facilities.
Claims
Support what holds up. Dispute what doesn't.
The federal government introduced Higher Everyday Living Fees under its aged-care reforms.
“HELF was introduced by the federal government last year under its "once in a generation" reforms.”
Under the current rules, providers are required to provide televisions in communal areas but not in new residents’ rooms.
“providers are only required to provide a TV in a communal area, not in new residents' rooms”
Existing residents receiving a television before November 1, 2025 retain the right to receive it for free.
“the right to a free TV only applies to those who were receiving one while in aged care before November 1, 2025”